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Replies (1)Mondo's replyOfficial
21 Jun 2022, 11:30Hi Mpho,
Thank you for taking the time to write to us about your Telkom activation query.
Please note that your activation was done.
Due to an upgrade being done, your initial sim card was activated with the new benefits. The new sim card is a backup sim, should you lose your initial sim card.
Case Number: RCO241398
The above query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom activation query.
Please note that your activation was done.
Due to an upgrade being done, your initial sim card was activated with the new benefits. The new sim card is a backup sim, should you lose your initial sim card.
Case Number: RCO241398
The above query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Mondo's reply21 Jun 2022, 11:30
Official
Hi Mpho,
Thank you for taking the time to write to us about your Telkom activation query.
Please note that your activation was done.
Due to an upgrade being done, your initial sim card was activated with the new benefits. The new sim card is a backup sim, should you lose your initial sim card.
Case Number: RCO241398
The above query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom activation query.
Please note that your activation was done.
Due to an upgrade being done, your initial sim card was activated with the new benefits. The new sim card is a backup sim, should you lose your initial sim card.
Case Number: RCO241398
The above query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
