YK
Yusuf K

1 reviews | Active since Oct 2015

03 Feb 2016, 14:41

Account debited 5 months later after contract canc

This is utter nonsense. Arrangements have been made 5 months ago with Kim to have the contract cancelled and suddenly my bank account gets debited by these people. Would someone PLEASE sort this mess out once and for all. I am waiting for your response.

0
Replies (2)
Mondo
Mondo's reply03 Feb 2016, 16:39
Official
Hello yusufkasodjee,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards
Mondo Customer Care
***
Mondo
Mondo's reply07 Oct 2016, 10:17
Official

Hello yusufkasodjee,

Thank you for allowing us to investigate and resolve your query. As per your discussion with Kimona, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries.

Kind Regards

Mondo Customer Care ***.