abuse first time customer

<p>on 5 Dec I was talked into an upgrade by mondeo for my ****le on contract with vodacom.I did not want to upgrade but the woman was so not accepting a no.</p> <p> </p> <p>she told I can cancel within 14 days.</p> <p> </p> <p>A few times after the 5th I tried to call but everytime I was told the system is off. Finally on 13 Dec I had success. I was given query number 67692 and said that it will be cancelled within 3 to 5 days.</p> <p> </p> <p>it never happened.</p> <p> </p> <p>I went to Vodacom several times for help. The man at Vodacom and myself end up calling the company on ********** 666. This happenend over a few days and we got told that Vodacom needs to confirm that it has been cancelled.</p> <p> </p> <p>I gave up as it is still not cancelled.</p> <p> </p> <p>Can you help me?</p> <p> </p> <p>it is for my vodacom data ********** 186.</p> <p> </p> <p>My problem: they are just as bad as Vodacom. If Vodacom needs to confirm cancelation for Mondeo why if it is actualy a Vodacom problem ~ why cant vodacom just cancel and confirm.</p> <p> </p> <p>I everytime have to drive like 10 kms in one direction to find out what is going on.</p>