Absolutely Outraged

Terrible terrible service. I did my MTN contract upgrade through them, with a new iPhone 17. I requested the white colour and told 7 - 10 working days. 2 weeks later, I called to follow up as I had heard nothing, only to be told that stock of the white hadn't arrived and they couldn't say when it would. I then enquired why the sales agent told me 7 - 10 working days. No answer. Just I don't know. I had my say and requested they let me know when stock came in. The next day, I was told stock had arrived. Amazing, I thought. They told me they would send it with the courier. I received the phone and much to my surprise, the phone is a green one. The courier guy told me it happens all the time and he reckons they jut hope you'll accept whatever colour they've sent. Well, I will not. I've just called Mondo to let them know they've sent me the wrong colour, only to be told now that they don't get the white phones in very often. Why was I not told this, when the greedy sales lady did my upgrade? Then on top of that, I have been told, I must return the phone to an MTN store, get a reference number and call Mondo back, with said reference number, to cancel the order and start again. What?!?! So I can wait another 3 weeks and again, receive the wrong colour. I think it's obsurd. No customer service whatsoever. I will never use them again. Absolutely outraged