TM
THANDUXOLO M
1 reviews | Active since Jan 2023
13 Aug 2024, 10:30
a year later, still no refund
a year later, I still haven't received my refund. Mondo and MTN keeps giving me a run around. Mondo is saying they concluded my refund I should check with MTN, MTN says I should follow up with Mondo. It's just one big frustration.
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Mondo's replyOfficial
13 Aug 2024, 11:11Hi Thanduxolo,
Thank you for taking the time to write to us about the quality of service you received.
As per feedback from MTN, your credit was passed.
You may call MTN on 083 135 or the billing team on *** to process a bank refund.
Kind Regards,
The Mondo Team
Thank you for taking the time to write to us about the quality of service you received.
As per feedback from MTN, your credit was passed.
You may call MTN on 083 135 or the billing team on *** to process a bank refund.
Kind Regards,
The Mondo Team
Mondo's reply13 Aug 2024, 11:11
Official
Hi Thanduxolo,
Thank you for taking the time to write to us about the quality of service you received.
As per feedback from MTN, your credit was passed.
You may call MTN on 083 135 or the billing team on *** to process a bank refund.
Kind Regards,
The Mondo Team
Thank you for taking the time to write to us about the quality of service you received.
As per feedback from MTN, your credit was passed.
You may call MTN on 083 135 or the billing team on *** to process a bank refund.
Kind Regards,
The Mondo Team