HR
Hugo R

1 reviews | Active since Dec 2021

28 Mar 2022, 12:05

A true Service Champion!

After an extremely rude and abrupt response to a query of mine Nicole contacted me. I was very pleasantly surprised by her handling of my query as she was truly extremely helpful and went out of her way to reassure me regarding the support I would expect from Mondo. She is a boon to your company. As a result of her intervention I have decided to remain an MTN customer when my next upgrade becomes available in June.

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Replies (1)
Mondo
Mondo's reply28 Mar 2022, 12:07
Official
Good Day, Thank you for posting a compliment on the services you received from Nicole. Should you require further assistance, please contact our Customer Service team. Regards, The Mondo Team