PT
PUMEZA T
1 reviews | Active since Mar 2023
03 May 2023, 20:03
A promised never delivered
I took an MTN contract of a laptop and was promised a my school voucher if I take the contract but the voucher was never sent. I called them and they promised to send a voucher just after the call till to date.
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Mondo's replyOfficial
04 May 2023, 08:23Good day Pumeza,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. Once we have an update, we will advise you.
Your Case Number is: RCO373721
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. Once we have an update, we will advise you.
Your Case Number is: RCO373721
Regards,
The Mondo Team
Mondo's reply04 May 2023, 08:23
Official
Good day Pumeza,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. Once we have an update, we will advise you.
Your Case Number is: RCO373721
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. Once we have an update, we will advise you.
Your Case Number is: RCO373721
Regards,
The Mondo Team