MJ
Morné Joubert
1 reviews | Active since Nov 2016
01 Apr 2022, 10:40
A good experience
I was assisted by a bloke called Varashin, he dealt with my query/problem in a short amount of time. He handled himself very professionaly. I was assured that the query will be resolved in 3-5 working days.
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Replies (3)
Mondo's replyOfficial
01 Apr 2022, 10:46Good Day, Thank you for posting a compliment on the services you received from Varashin. Should you require further assistance, please contact our Customer Service team. Regards, The Mondo Team
Mondo's reply01 Apr 2022, 10:46
Official
Good Day, Thank you for posting a compliment on the services you received from Varashin. Should you require further assistance, please contact our Customer Service team. Regards, The Mondo Team
MJ
Morné Joubert's updateReviewer Update
11 Apr 2022, 11:44My Query has most definitely NOT been resolved and no one contacted me after 3 -5 days.
MJ
Morné Joubert's update11 Apr 2022, 11:44
Reviewer Update
My Query has most definitely NOT been resolved and no one contacted me after 3 -5 days.
Mondo's replyOfficial
29 Apr 2022, 09:42Hi Morné,
We do apologize for the above.
Please note that we have escalated your query to the relevant department for urgent assistance.
You may contact our Customer Care team for a follow-up.
Regards,
The Mondo Team
We do apologize for the above.
Please note that we have escalated your query to the relevant department for urgent assistance.
You may contact our Customer Care team for a follow-up.
Regards,
The Mondo Team
Mondo's reply29 Apr 2022, 09:42
Official
Hi Morné,
We do apologize for the above.
Please note that we have escalated your query to the relevant department for urgent assistance.
You may contact our Customer Care team for a follow-up.
Regards,
The Mondo Team
We do apologize for the above.
Please note that we have escalated your query to the relevant department for urgent assistance.
You may contact our Customer Care team for a follow-up.
Regards,
The Mondo Team