BM
Barnard M

1 reviews | Active since Sept 2019

17 Sept 2019, 17:50

A Dispute Quick And Well Handled

I received a top notch service from Amanda Lubbe. She was very professional and full of valuable information. She used layman's terms to explain pertinent information that would help me me make an important decision with regards to my cellphone contract.

I had been without a working cell phone line for a week. I had tried numerous ways to get assistance until this fine morning when everything changed.

I am delighted to report to you that there are indeed mondo agents that know their stuff. They work with great speed and determination. I did not have to wait for 24 hours or three to seven days to get my line working again.

I am glad to report that I was almost livid a few da ago but have since become a happy customer after today experience.

Thanks a lot Amanda Lubbe, you were excellent in your provision of unmatchable quick service.

Keep it up and continue to do your best for every customer that gets to be assisted by you.

0
Replies (1)
Mondo
Mondo's reply18 Sept 2019, 08:39
Official
Good Day Barnard, 

Thank you for posting a compliment on the services you received from Amanda. 

Should you require further assistance, you may call us on ***.

Kind Regards,

The Mondo Team