1 reviews | Active since Feb 2023
A COMPANY WITH NO (TCF) AT ALL BUT SERVES A BAD SERVICE!!!
A company With no (TCF) at all, it even repulses me that till this day I'm still in the dark with my application. I app**** last month on the 16th the application was done and dusted even accepted the debit check and advised the delivery will take 3-7 working days that passed nothing from you guys..... I called the consultant tired as they are when taking calls says the delivery takes 7-10 working days i waited still nothing i called again because there was no communication at all from you guys not even an informing of the progress. I called again luckily i got the Agent who assisted with the application (SINENHLANHLA) she then said the phone it's out of stock new stock will arrive then i will be contacted my question to her was why did you process with the phone application if it was on stock doesn't your system show you what you have and what you don't and are you guy's still advertising something that you can't deliver that simply (MISADVERTISING) you selling us Roses on a dessert..... I called and called and called for a cancellation but none of your agents could assist they kept on giving me lame excuses of how the system it's down till today i could not be assisted instead after my call with your agent i received another debit check with a different date which i disputed, my application it's still sitting on PROCESSING...... I'M NO LONGER INTERESTED THE APPLICATION BE CANCELLED I DON'T WANT FUNNY DEBIT CARD ORDERS GOING OFF OF SOMETHING I DON'T HAVE PLEASE!!!!! AGAIN Teach your consults not to push for quantity and money But Quality and caring for clients, I was referred to you guys but i regret wasting my time trying out WORST EXPERIENCE EVER.
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO339574
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO339574
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN application has been cancelled, as requested.
Order Number: ***
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN application has been cancelled, as requested.
Order Number: ***
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
