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Replies (3)Mondo's replyOfficial
20 May 2022, 08:51Good Day, Thank you for posting a compliment on the services you received from Sunasha. Should you require further assistance, please contact our Customer Service team. Regards, The Mondo Team
Mondo's reply20 May 2022, 08:51
Official
Good Day, Thank you for posting a compliment on the services you received from Sunasha. Should you require further assistance, please contact our Customer Service team. Regards, The Mondo Team
KP
Keeran P's updateReviewer Update
20 May 2022, 09:13I just got off the phone with agent and was told i was approved 6 days ago, no call was received regarding where the device should be delivered or when delivery will take place.
Now when i go on the Mondo Track my application it tells me that there is no application after it previously said my application was in progress.
I sent all documents through already, i was called 4/5 times a day when they offered me the contract now i cant even get a decent explanation from them after taking out the contract.
Now when i go on the Mondo Track my application it tells me that there is no application after it previously said my application was in progress.
I sent all documents through already, i was called 4/5 times a day when they offered me the contract now i cant even get a decent explanation from them after taking out the contract.
KP
Keeran P's update20 May 2022, 09:13
Reviewer Update
I just got off the phone with agent and was told i was approved 6 days ago, no call was received regarding where the device should be delivered or when delivery will take place.
Now when i go on the Mondo Track my application it tells me that there is no application after it previously said my application was in progress.
I sent all documents through already, i was called 4/5 times a day when they offered me the contract now i cant even get a decent explanation from them after taking out the contract.
Now when i go on the Mondo Track my application it tells me that there is no application after it previously said my application was in progress.
I sent all documents through already, i was called 4/5 times a day when they offered me the contract now i cant even get a decent explanation from them after taking out the contract.
Mondo's replyOfficial
20 May 2022, 09:33Hi Keeran,
We do apologize for the inconvenience caused.
Please note that your query has been escalated to the relevant team for urgent assistance.
Regards,
The Mondo Team
We do apologize for the inconvenience caused.
Please note that your query has been escalated to the relevant team for urgent assistance.
Regards,
The Mondo Team
Mondo's reply20 May 2022, 09:33
Official
Hi Keeran,
We do apologize for the inconvenience caused.
Please note that your query has been escalated to the relevant team for urgent assistance.
Regards,
The Mondo Team
We do apologize for the inconvenience caused.
Please note that your query has been escalated to the relevant team for urgent assistance.
Regards,
The Mondo Team
