D
David
1 reviews | Active since Apr 2023
13 Apr 2024, 20:49
*******
Very quick to take your money but when it’s time to return your money they’re time wasting , been waiting for a refund for 3+ months now. Sighting that my issue has been “escalated” but they never ever get back to you
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
15 Apr 2024, 13:49HI David,
Thank you for taking the time to write to us about your MTN credit request.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our agent to contact with an update regarding your credit.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN credit request.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our agent to contact with an update regarding your credit.
Regards,
The Mondo Team
Mondo's reply15 Apr 2024, 13:49
Official
HI David,
Thank you for taking the time to write to us about your MTN credit request.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our agent to contact with an update regarding your credit.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN credit request.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our agent to contact with an update regarding your credit.
Regards,
The Mondo Team
D
David's updateReviewer Update
24 Apr 2024, 11:47It's been nearly two weeks since this response from Mondo - and still no one has contacted me and no update has been given as promised. This pretty much sums up my experience. We are nearing 4 months since my problem has been "escalated"
D
David's update24 Apr 2024, 11:47
Reviewer Update
It's been nearly two weeks since this response from Mondo - and still no one has contacted me and no update has been given as promised. This pretty much sums up my experience. We are nearing 4 months since my problem has been "escalated"