FM
Fana M
1 reviews | Active since Aug 2021
14 Oct 2021, 13:06
1
They gave me something else not the one i needed.
Poor communication the least they could have said is they don't have that item that was supposed to have been delivered.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
14 Oct 2021, 13:17 Hi Fana,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO143559
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO143559
Regards,
The Mondo Team
Mondo's reply14 Oct 2021, 13:17
Official
Hi Fana,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO143559
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO143559
Regards,
The Mondo Team
Mondo's replyOfficial
21 Oct 2021, 12:25Hi Fana,
Trust you are well.
Please note that we have been contacting you with no success.
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that we have been contacting you with no success.
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Mondo's reply21 Oct 2021, 12:25
Official
Hi Fana,
Trust you are well.
Please note that we have been contacting you with no success.
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that we have been contacting you with no success.
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team