CK
Chuma K
1 reviews | Active since Jul 2025
22 Jul 2025, 12:12
Cancelling
I called multiple times today to have the policy cancelled And the agents pretend as if they don’t hear me at all the moment I say I’m calling to cancel they all skelem I’ve been advised to drop and call again running away from my query can I have my policy cancelled ASAP your customer service is the worst
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Replies (2)
Monarch insurance's replyOfficial
23 Jul 2025, 08:45We acknowledge and are in receipt of the complaint/enquiry An agent will be in contact within 48 hours.
Monarch insurance's reply23 Jul 2025, 08:45
Official
We acknowledge and are in receipt of the complaint/enquiry An agent will be in contact within 48 hours.
Monarch insurance's replyOfficial
28 Jul 2025, 13:12Dear Miss Chuma
Our attempts to contact you has been unsuccessful
Please contact Fazila on ***
Yours faithfully
Lewis Stores
Our attempts to contact you has been unsuccessful
Please contact Fazila on ***
Yours faithfully
Lewis Stores
Monarch insurance's reply28 Jul 2025, 13:12
Official
Dear Miss Chuma
Our attempts to contact you has been unsuccessful
Please contact Fazila on ***
Yours faithfully
Lewis Stores
Our attempts to contact you has been unsuccessful
Please contact Fazila on ***
Yours faithfully
Lewis Stores