ZN
Zanele N

1 reviews | Active since Nov 2021

20 Sept 2022, 13:16

ANGRY CUSTOMER

Lewis stores and Monarch insurance are unreliable companies... I've been paying for my laptop's insurance for a year and a few months now and now that my laptop is broken the insurance turns down my claim I've been trying to call the company but their consultants are always "currently busy " I'd like if the insurance could stop deducting money from my account cause I can't be paying for an insurance that doesn't comply.

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Replies (1)
Monarch insurance
Monarch insurance's reply21 Sept 2022, 11:11
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is: 778599