No Customer Service

Imagine my excitement when I heard that Momo's opened up a branch in Parkhurst. Since my kids absolutely go nuts for bubble tea I had to drive every weekend to the Rivonia branch which is 59km away from me. The Parkhurst branch is only about 7km from my workplace and much more convenient. I arrived at the Parkhurst shop on the 31st of January with my daughter who was so excited about the 3 for two special. When we got inside the shop there were 2 ladies behind the counter going about their business, not interested in greeting us or welcoming us to the store. We then enquired about the special and were rudely told that we couldn't get it because it wasn't loaded yet. How misleading to advertise something and then not allow customers to buy it. What's more appalling is the type of people you use to represent your brand. Bubble tea is by no means cheap and we have supported your business with a **** load of money. I am so disappointed and I hope that you will rectify this lousy experience. Rather Employ friendly Staff