I am lost for words with MoMo after numerous emails, phones call, logging tickets with screen shots until I requested my account to be deleted which they still failed I have now received an sms after another ticket was logged 3 weeks ago saying problem ha

I am lost for words with MoMo after numerous emails, phones call, logging tickets with screen shots until I requested my account to be deleted which they still failed I have now received an sms after another ticket was logged 3 weeks ago saying problem has been resolved I logged, uninstalled the app and downloaded again but still no luck after I called the agent who could still not assist but refer me yo the person who the ticket was assigned to. I do not know what else to do because they don't even want to delete my account since I can't do it on my side