SM
Sanele M

1 reviews | Active since Jan 2017

25 Jan 2017, 19:25

Worst teleservice at momentum

<p>Worst service at momentum. Funny how registering for funds at work is so easy but when it's time to withdraw, you are sent from pillar to post. Every time I call, it's like they have just hired a new consultant. </p>

0
Replies (3)
Momentum (SA)
Momentum (SA)'s reply26 Jan 2017, 06:53
Official

Dear Sanele

Your posting has been duly noted. I can assure you that the matter will receive urgent attention and you will be contacted shortly.

Kind Regards

Floraine van Buuren

Momentum (SA)
Momentum (SA)'s reply26 Jan 2017, 10:01
Official

I refer to our telephone conversation and confirm that I am investigating the matter and will revert back to you shortly.

Kind Regards

Momentum (SA)
Momentum (SA)'s reply26 Jan 2017, 10:08
Official

As confirmed, Momentum were waiting for a withdrawal date from your Employer in order to be in a position to pay the claim. This has now been received and the claim process has started.

Kind Regards

Sue