LR
LOUISE R

1 reviews | Active since Jun 2021

10 Jun 2021, 16:16

WORST SEVICE EVER

Today i want to complain about your lack of service and communication. I am waiting for funds to be paid to me, if I don't follow up I never get contacted. I understand there is two claims, and I understand that You have to sort it with SARS, but goodness how long can this take, i have been waiting for months now!!!!! Unacceptable

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply11 Jun 2021, 09:14
Official
Louise

A manager will contact you shortly.

Regards
EdB
LR
LOUISE R's update15 Jun 2021, 14:53
Reviewer Update
And so yes, someone phoned me on Friday, today is Tuesday!!!! Still no feedback what so ever.
Still disappointed in the way this whole issue was handled, or is being handled because to me it look like nothing is happening.
I cannot believe it take so long to resolve a query, and Momentum is a professional well known company.
Really fed up, and please don't phone me and tell me how you are trying to this and that... That is what I have been listening to for the past weeks.