mC
mokhonwana C

1 reviews | Active since May 2023

11 May 2023, 18:39

Worst service,very slow, failure to followup and poor response

Worst service ever received I would not recommend momentum to anyone I was taken from piller to post by them even ignored by the people handling my case it's over a month now and there's no response or help to my claim.im tired I have been calling for over 2months now no help and no response momentum is realy not fair on us .everyday I call they gave me false hope I mean imagine for over a month they only did my claim yesterday so meaning all this while they were lying and stringing me along .how I hate momentum for if they were honest with me I'd calm but they chose to lie what's worse is I was only dealing with 2ppl they can't say it's different consultant it was just 2 just 2.im beyond stressed

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply12 May 2023, 09:09
Official
Cathrine

We would like to assist you, but there are various business units within the company and I need to trace your contract before I can escalate the matter to the correct business unit.

Could you please provide us with your identity number, or the contract number you are referring to?

Thank you kindly

EdB