Worst service, would never recommend it to anyone

This is the absolute worst customer service I have ever experienced, Constant lies from all involved. Emails unanswered Charmaine Constable has even blocked my mails and Mandisa Schwartz is none responsive, she would even put an out office while she is on duty l, found out when I called in. My calls are dropped, voice mails not answered.

I was retrenched in September and they told me that they received my paper work on the 5th of November which means they can only give me a 3 weeks turnaround time from then.

I sent countless emails on progress for weeks. I was told it is received and being processed. I called last week and there was this friendly gentlemen who only moved my claim to the tax department and said it takes up 24 to 48 hours and then after it will be released to come to My account which can take 2 to 5 working days and that has passed. That Mandisa Swartz had said she moved it to the tax verification department 3 weeks. You lack any form of sympathy in assisting your customers. There is no accountability. No feedback.

Im still waiting for a call that I have requested over countless emails.