Worst Service & Time wasting

Item: Momentum (SA)
Rating: 1
Author: alpheus M

The worst service ever, Momentum will say it take 26 days for you to get a withdrawal.

I app**** for a withdrawal since January, the only thing I have got are emails saying they will call me back and my ID number so they can help, but it's been more than 26 days and to this day they are still quite.

I'm very disappointed, I would never advise anyone to get services from them.

Helpful (0)

Replies (3)

Momentum (SA)'s replyOfficial

16 Feb 2021, 11:09

Your posting has been noted. I can assure you that the matter will receive the necessary attention and feedback will be provided as soon as possible.

Momentum (SA)'s reply16 Feb 2021, 11:09

Official

Your posting has been noted. I can assure you that the matter will receive the necessary attention and feedback will be provided as soon as possible.

alpheus M's updateReviewer Update

16 Feb 2021, 14:40

Nompumelelo Vilakazi
Administrator

Client Services: FundsAtWork and Group Insurance

Is the person who's been dealing with all of this, I need this sorted ASAP

alpheus M's update16 Feb 2021, 14:40

Reviewer Update

Nompumelelo Vilakazi
Administrator

Client Services: FundsAtWork and Group Insurance

Is the person who's been dealing with all of this, I need this sorted ASAP

Momentum (SA)'s replyOfficial

16 Feb 2021, 15:42

Dear Mr. Maleka,

Our Employee benefits Quality team have confirmed that they have sent you an email. Please can I request that you access your inbox and retrieve the email.

Kind regards,

Nicolette.

Momentum (SA)'s reply16 Feb 2021, 15:42

Official