AN
Amahle N
1 reviews | Active since Sept 2022
11 Apr 2025, 11:04
Worst service from Momentum
I am so disappointed with the service from Momentum. I put in a claim to withdraw from the fund on the 22 January 2025 and till now I have not received my money. Every time you call to follow up on the claim you are told to wait for 3 days. I am appalled by such a terrible disservice. If anyone is thinking of joining Momentum, please reconsider because they don't deliver on the promise at the end of the day.
Never again....
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Replies (3)0
Replies (3)
Momentum (SA)'s replyOfficial
11 Apr 2025, 11:52Amahle
We note your frustration.
The matter has been escalated (on your behalf) to the relevant fund manager, as it is the fund manager who will be able to address the situation.
Kind regards
EdB
We note your frustration.
The matter has been escalated (on your behalf) to the relevant fund manager, as it is the fund manager who will be able to address the situation.
Kind regards
EdB
Momentum (SA)'s reply11 Apr 2025, 11:52
Official
Amahle
We note your frustration.
The matter has been escalated (on your behalf) to the relevant fund manager, as it is the fund manager who will be able to address the situation.
Kind regards
EdB
We note your frustration.
The matter has been escalated (on your behalf) to the relevant fund manager, as it is the fund manager who will be able to address the situation.
Kind regards
EdB
AN
Amahle N's updateReviewer Update
17 Apr 2025, 09:41Good day
Today is the 17th and I still have not received any correspondence from Momentum. I just called to enquire about the progress of my claim and I am now being told a completely different story. It's difficult to even speak to the administrator handling my claim as his always in meetings or out of the office.
So disappointed.
Today is the 17th and I still have not received any correspondence from Momentum. I just called to enquire about the progress of my claim and I am now being told a completely different story. It's difficult to even speak to the administrator handling my claim as his always in meetings or out of the office.
So disappointed.
AN
Amahle N's update17 Apr 2025, 09:41
Reviewer Update
Good day
Today is the 17th and I still have not received any correspondence from Momentum. I just called to enquire about the progress of my claim and I am now being told a completely different story. It's difficult to even speak to the administrator handling my claim as his always in meetings or out of the office.
So disappointed.
Today is the 17th and I still have not received any correspondence from Momentum. I just called to enquire about the progress of my claim and I am now being told a completely different story. It's difficult to even speak to the administrator handling my claim as his always in meetings or out of the office.
So disappointed.
Momentum (SA)'s replyOfficial
17 Apr 2025, 12:17Amahle
We note your additional posting, and we have reminded the fund manager about the matter.
The fund manager is in the position to assist you, and therefore the matter has been forwarded on your behalf.
Kind regards
EdB
We note your additional posting, and we have reminded the fund manager about the matter.
The fund manager is in the position to assist you, and therefore the matter has been forwarded on your behalf.
Kind regards
EdB
Momentum (SA)'s reply17 Apr 2025, 12:17
Official
Amahle
We note your additional posting, and we have reminded the fund manager about the matter.
The fund manager is in the position to assist you, and therefore the matter has been forwarded on your behalf.
Kind regards
EdB
We note your additional posting, and we have reminded the fund manager about the matter.
The fund manager is in the position to assist you, and therefore the matter has been forwarded on your behalf.
Kind regards
EdB