Worst service ever by Momentum

In all fairness it is expected you will be very busy with everyone claiming on the two pot system. I started my process in September already and to date I am still not helped. Slow to answer emails, leave voice notes and get a reply back days later and if someone actually phones you back, they drop the call and never call back. Or you phone and hang on for minutes, get someone on the line only to be passed on or a promise made someone will call you back which never happens. Your office are closing soon leaving me till next year to continue the battle, I needed the funds now and not next year. Your service are horrible, your people working for you are just as bad. Easy quick and fast to sign up people but when it comes to this part, good luck being helped nicely.