KM
Keitumetse M

1 reviews | Active since Dec 2019

21 Oct 2024, 10:14

Worst service ever!!

Worst service ever. I submitted my claim on the 9th of September for my two pot. I have been calling almost everyday to try and get feedback. I requested to speak to a manager and was told that Zodwa is going to call me back. I have been waiting for that phone call.

When you call you literally wait for an hour before you can speak to someone. I need this escalated to the highest level.

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply21 Oct 2024, 10:49
Official
Dear Keitumetse
Thank you for your message. I have referred your complaint to the fund managers for further assistance.
Kind regards
Mvdm