MN
Mariska N

1 reviews | Active since Aug 2019

17 Jun 2025, 10:28

Worst Service Ever.

My husband has been struggling for more than a month to get his Funds At Work claim that has been sent in. Everytime he phones Momentum to follow up they keep telling him, it is still being processed and that they will escalate the matter. How long does it take to pay out a claim.

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply17 Jun 2025, 10:51
Official
Dear Mariska,

Thank you for bringing your concerns to our attention.

We have escalated your enquiry to the Funds at Work management team for assistance and feedback.

Kind regards
NH