1 reviews | Active since Oct 2016

25 Feb 2021, 11:15

Worst Service Ever

My daughter was in a trust fund which paid every month and stopped paying in August 2020 because she turned 18 years. I was requested to submit documents to claim money for herself as she was an adult i submitted all required docs as requested but till today she has not received any money, I called every week and get promised that it will be sorted till today nothing happened. This is worst service ever and child is need of this funds

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply25 Feb 2021, 11:28
Official
Thank you for bringing this to our attention. The matter will be referred to management in our trust department to provide you with the necessary feedback and assistance.

Kind regards
Nh
Momentum (SA)
Momentum (SA)'s reply25 Feb 2021, 14:36
Official
Dear inno

Can you please confirm the name of the fund, in order to refer this matter to the correct fund manager.

Thank you
NH