Worst Service

Item: Momentum (SA)
Rating: 1
Author: Nhlanhla K

Bad service. I app**** for my 2 pos months ago and last week was called by a Ashlee on the 4th to inform me they was a delay internal, i understood. Since today no feedback emails ignored. I'm seating JHB for my Easter holidays and stack as I had trusted my 2 pots. This is the worst service from such a hug campany. I want my money TODAY!!! I'm so ****ed.

Helpful (0)

Replies (3)

Momentum (SA)'s replyOfficial

07 Apr 2026, 09:46

Dear Nhlanhla,

We take note of your concerns and would like to assure you that the matter has been escalated to the fund manager in order to receive urgent attention.

Kind regards
NH

Momentum (SA)'s reply07 Apr 2026, 09:46

Official

Dear Nhlanhla,

We take note of your concerns and would like to assure you that the matter has been escalated to the fund manager in order to receive urgent attention.

Kind regards
NH

Nhlanhla K's updateReviewer Update

07 Apr 2026, 11:56

The is unacceptable. Thursday is to long for my funds I cannot wait so long over an internal issue YOU Had. I want feedback before close of business when my funds will be processed finished.

Nhlanhla K's update07 Apr 2026, 11:56

Reviewer Update

The is unacceptable. Thursday is to long for my funds I cannot wait so long over an internal issue YOU Had. I want feedback before close of business when my funds will be processed finished.

Momentum (SA)'s replyOfficial

08 Apr 2026, 20:32

Dear Nhlanhla
Thank you for your message.
I have again escalated to the fund managers for their attention.
Kind regards
Mvbrk

Momentum (SA)'s reply08 Apr 2026, 20:32

Official

Dear Nhlanhla
Thank you for your message.
I have again escalated to the fund managers for their attention.
Kind regards
Mvbrk