1 reviews | Active since Jul 2013
WORST PRODUCT EVER and STUPID SERVICE
I joined MULTIPLY in Jan '16 from Discovery Vitality, WORST move ever as this product is inferior and the customer service is honestly disgusting. I have dealt with *********** customer service agents cant even call them that. MY profile does NOT reflect any activities that I have done be it gym or questionnaires. I have called in again today with the same issue and your consultant hung up on me after me having explained that the issue lies with my portfolio that there seems to be a disconnect, she quickly rudely hung up after saying she cannot assist and I should call IT, that's NOT MY JOB, I pay you for a service the least your employees can do is ASSIST. She was rude and unapologetic in the manner that she dealt with me. From the great, timeous, effectiveness with regards to queries from Discovery to this NONSENSE. What a WASTE of my R179 for stupid Multiply Premier Product that does not work for me, why do I need to pay you then, seeing that you do not value my contribution or aid me???<br> <br> Can you Kindly please sort out my profile or consider this as me cancelling my membership as it honestly does NOT AID me in NO WAY. What a lot of ****.
Your comments regarding the service you received at Momentum are very
important to us. I personally assure you that a manager will contact you.
Thank you for reporting this incident.
Kind regards,
Nicolette D'Arch
Your comments regarding the service you received at Momentum are very
important to us. I personally assure you that a manager will contact you.
Thank you for reporting this incident.
Kind regards,
Nicolette D'Arch
