AA
Anonymous A

1 reviews | Active since Jan 2018

18 Feb 2026, 11:00

Worst experience, I ...

Worst experience, I got an email on Friday at 12 stating that my claim has been paid and I will receive the funds within 48 hours, today it's Wednesday I have not yet received my funds, and they don't respond to their emails.

0
Replies (3)
Momentum (SA)
Momentum (SA)'s reply18 Feb 2026, 11:20
Official
Good day

Kindly note that we are unable to refer the matter to a department for assistance, as you did not provide a policy number as well as the full names and surname and identity number of the member.

Kind regards

Momentum (SA)
Momentum (SA)'s reply18 Feb 2026, 12:03
Official
Thank you for the feedback, we will escalate the matter to the Funds@Work management team for further assistance.
Momentum (SA)
Momentum (SA)'s reply18 Feb 2026, 12:09
Official
will do, thank you