TM
Thabang M
1 reviews | Active since Feb 2025
19 May 2026, 10:26
Worst experience ever
I app**** for my 2 pot withdrawal on the 20.03.2026 been calling momentum and they said I signed the wrong forms, they gave me the correct forms I think signed a new form like twice and when I do a follow up they keep saying the tax directive is busy with my claim even till today I haven’t received any payment from them it’s like a back and forth situation it’s very tiring.
Helpful (0)
Replies (3)0
Replies (3)
Momentum (SA)'s replyOfficial
19 May 2026, 11:02Dear Thabang
Thank you for your message.
I have escalated your complaint to the fund managers for further investigation and assistance.
Kind regards
Mvdm
Thank you for your message.
I have escalated your complaint to the fund managers for further investigation and assistance.
Kind regards
Mvdm
Momentum (SA)'s reply19 May 2026, 11:02
Official
Dear Thabang
Thank you for your message.
I have escalated your complaint to the fund managers for further investigation and assistance.
Kind regards
Mvdm
Thank you for your message.
I have escalated your complaint to the fund managers for further investigation and assistance.
Kind regards
Mvdm
TM
Thabang M's updateReviewer Update
19 May 2026, 11:28Hope this time the escalation will be taken seriously even your consultants have been doing the same escalating the matter to the managers, but nothing has been happening tomorrow will will be 3months waiting for the 2 pots withdrawal.😓
TM
Thabang M's update19 May 2026, 11:28
Reviewer Update
Hope this time the escalation will be taken seriously even your consultants have been doing the same escalating the matter to the managers, but nothing has been happening tomorrow will will be 3months waiting for the 2 pots withdrawal.😓
Momentum (SA)'s replyOfficial
20 May 2026, 11:07Dear Thabang
Thank you for your message.
I have again escalated your complaint to the fund managers.
I do apologize for the delay.
Kind regards
mvdm
Thank you for your message.
I have again escalated your complaint to the fund managers.
I do apologize for the delay.
Kind regards
mvdm
Momentum (SA)'s reply20 May 2026, 11:07
Official
Dear Thabang
Thank you for your message.
I have again escalated your complaint to the fund managers.
I do apologize for the delay.
Kind regards
mvdm
Thank you for your message.
I have again escalated your complaint to the fund managers.
I do apologize for the delay.
Kind regards
mvdm