1 reviews | Active since Aug 2016

02 Aug 2016, 15:41

worst ever

<p>Went to gym today just to find out my membership is cancelled , even after the debit order went off.</p>

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply04 Aug 2016, 08:47
Official

Thank you for your comment.

Your query willl be investigated and feedback will be provided.

Kind Regards

Debbie van der Haar


Momentum (SA)
Momentum (SA)'s reply04 Aug 2016, 14:06
Official

Management confirmed that they made contact with you and that your gym membership was reinstated.

They have also arranged temporary access for you at Virgin Active.

I trust that the matter has been resolved and sincerely apologise for the inconvenience and frustration caused.

Kind regards

Natasha