JN
Johan N
1 reviews | Active since Sept 2021
09 Sept 2021, 07:34
Worst Customer Service Ever
Worst Service ever - Momentum send letter to me in August 2020 saying that policy had been paid-up. I have been struggling since then to get my payment. I mail them regularly but only standard feedback. There is not a single person that take responsibility to resolve it. Momentum informed me that they need to pull the policy from Archives and it will take a day or two - it is now 2 weeks later though I mailed then the policy that I received in June 1980
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Momentum (SA)'s replyOfficial
09 Sept 2021, 08:44Thank you for informing us of your concerns. In order to refer the matter to the correct department for assistance, please provide us with the policy or identity number in the reference field. You may submit this information under a private reply.
Thank you
Thank you
Momentum (SA)'s reply09 Sept 2021, 08:44
Official
Thank you for informing us of your concerns. In order to refer the matter to the correct department for assistance, please provide us with the policy or identity number in the reference field. You may submit this information under a private reply.
Thank you
Thank you