1 reviews | Active since May 2018
Worst cunsumer experience to date!!!
The service from Momentum FundsAtWork has been the most appalling customer experience of my existence!! I am still waiting for my provident fund payout and its been over the 23 day SLA that was communicated. It's been delay after delay, documents being requested one by one, people always out of office and quite frankly I am at my wits end. I can hardly get a hold of Priya Rajagopal who is the lady that was dealing with the claim nor hope to get any regular feed back from her in a timely fashion regarding the matter. Can someone contact me with a resolution to the matter and no more excuses and false SLAs!!!
Thank you very much for the feedback that you have provided to us. Our clients feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them. You will be contacted shortly.
Regards,
N D'Arch
Thank you very much for the feedback that you have provided to us. Our clients feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them. You will be contacted shortly.
Regards,
N D'Arch
I confirm that our Portfolio Manager has called you and confirmed that they will provide you with feedback on Friday.
I confirm that our Portfolio Manager has called you and confirmed that they will provide you with feedback on Friday.