NS
Nyeleti S
1 reviews | Active since Oct 2024
13 Oct 2024, 23:53
Worst company ever
I am extremely frustrated and disappointed in Momentum. I put my claim for my pension payout and I've received zero response. I even escalated to the manager or team leader Stephen till to date I've not even received an acknowledgement email. I want my money and I'm definitely taking this up with all relevant stakeholders. Don't EVER do any business with Momentum.
Helpful (0)
Replies (6)0
Replies (6)
Momentum (SA)'s replyOfficial
14 Oct 2024, 08:39Dear Nyeleti
Thank you for bringing your concerns to our attention.
We have different divisions within the company and in order to refer the posting to the correct department, we do require your identity number.
Kind regards
NH
Thank you for bringing your concerns to our attention.
We have different divisions within the company and in order to refer the posting to the correct department, we do require your identity number.
Kind regards
NH
Momentum (SA)'s reply14 Oct 2024, 08:39
Official
Dear Nyeleti
Thank you for bringing your concerns to our attention.
We have different divisions within the company and in order to refer the posting to the correct department, we do require your identity number.
Kind regards
NH
Thank you for bringing your concerns to our attention.
We have different divisions within the company and in order to refer the posting to the correct department, we do require your identity number.
Kind regards
NH
Momentum (SA)'s replyOfficial
14 Oct 2024, 10:35Thank you we have referred your posting to the funds at work department for assistance.
Momentum (SA)'s reply14 Oct 2024, 10:35
Official
Thank you we have referred your posting to the funds at work department for assistance.
NS
Nyeleti S's updateReviewer Update
14 Oct 2024, 11:20I need someone to get back to me today! It is unacceptable that no one even the manager not bother to revert back to clients. I have plenty of unanswered emails. This is extremely distasteful and disheartening.
NS
Nyeleti S's update14 Oct 2024, 11:20
Reviewer Update
I need someone to get back to me today! It is unacceptable that no one even the manager not bother to revert back to clients. I have plenty of unanswered emails. This is extremely distasteful and disheartening.
Momentum (SA)'s replyOfficial
14 Oct 2024, 11:37Noted and referred for feedback.
Momentum (SA)'s reply14 Oct 2024, 11:37
Official
Noted and referred for feedback.
NS
Nyeleti S's updateReviewer Update
14 Oct 2024, 14:04I still have not received any feedback
NS
Nyeleti S's update14 Oct 2024, 14:04
Reviewer Update
I still have not received any feedback
NS
Nyeleti S's updateReviewer Update
14 Oct 2024, 16:05For the first time I've received a comprehensive update on my claim. Thank you Kevin for the email and your attempt at calling me. I will wait on the updated check ins for my request! I'm still applaud at the fact that my emails to a manager/ team leader remained on read without a response.
NS
Nyeleti S's update14 Oct 2024, 16:05
Reviewer Update
For the first time I've received a comprehensive update on my claim. Thank you Kevin for the email and your attempt at calling me. I will wait on the updated check ins for my request! I'm still applaud at the fact that my emails to a manager/ team leader remained on read without a response.