LM
Liezle M
1 reviews | Active since Feb 2022
14 Feb 2022, 07:43
Worse experience ever!
I have made contact with Momentum several times ( since 2020 to be exact ), regarding funds that were to be paid out.
They are seem to be stalling for no apparent reason and it is so frustrating!
Relevant documents has been submitted as they requested, so I don't understand why there is a delay. Very disappointing..I would never recommend them.
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Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
14 Feb 2022, 08:10Dear Ms. Mattei,
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
Regards,
ND
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
Regards,
ND
Momentum (SA)'s reply14 Feb 2022, 08:10
Official
Dear Ms. Mattei,
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
Regards,
ND
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
Regards,
ND
Momentum (SA)'s replyOfficial
14 Feb 2022, 12:42Dear Ms. Mattei, I have asked the claims assessor to call you to discuss the requirements and why they are needed. The assessor advised that your discussion did not go well and that you requested that a manager call you instead. The manager from the claims department (Marius Fredericks) will give you a call to discuss the claim further. Kind regards,
ND
ND
Momentum (SA)'s reply14 Feb 2022, 12:42
Official
Dear Ms. Mattei, I have asked the claims assessor to call you to discuss the requirements and why they are needed. The assessor advised that your discussion did not go well and that you requested that a manager call you instead. The manager from the claims department (Marius Fredericks) will give you a call to discuss the claim further. Kind regards,
ND
ND