BM
Bongekile M
1 reviews | Active since Oct 2014
08 Apr 2022, 16:08
WITHHOLDING DEATH BENEFIT SINCE 2019
RMA still has not paid a death benefit from 2019. The beneficiaries are suffering. The reference is ***. It has been months since communication that a senior administrator must upload a GLA in order to process claim, even today the GLA is not uploaded.
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Replies (3)
Momentum (SA)'s replyOfficial
08 Apr 2022, 16:43Thank you for bringing this situation to our attention. Unfortunately the limited information you provided is delaying our means to investigate your concerns. Please provide us with the following additional details and any other information to assist us in our investigation; full names, surname, identity number of the deceased and policy/contract/investment number or employer / pension fund name. You may add it as supplementary information on this posting or post it as a private reply. Please also confirm with which division within Momentum Metropolitan you've been engaging and names of individuals you may have spoke to or corresponded with.
On receipt of this information, we will investigate further. Kind regards CK
On receipt of this information, we will investigate further. Kind regards CK
Momentum (SA)'s reply08 Apr 2022, 16:43
Official
Thank you for bringing this situation to our attention. Unfortunately the limited information you provided is delaying our means to investigate your concerns. Please provide us with the following additional details and any other information to assist us in our investigation; full names, surname, identity number of the deceased and policy/contract/investment number or employer / pension fund name. You may add it as supplementary information on this posting or post it as a private reply. Please also confirm with which division within Momentum Metropolitan you've been engaging and names of individuals you may have spoke to or corresponded with.
On receipt of this information, we will investigate further. Kind regards CK
On receipt of this information, we will investigate further. Kind regards CK
BM
Bongekile M's updateReviewer Update
08 Apr 2022, 16:58The details of the deceased are as following
Banyamo Joseph Makgeru
ID No. *** 089
Transnet Retorement Fund
Ref No. ***
Beneficiary - Mayephu Mankgeru ***
Banyamo Joseph Makgeru
ID No. *** 089
Transnet Retorement Fund
Ref No. ***
Beneficiary - Mayephu Mankgeru ***
BM
Bongekile M's update08 Apr 2022, 16:58
Reviewer Update
The details of the deceased are as following
Banyamo Joseph Makgeru
ID No. *** 089
Transnet Retorement Fund
Ref No. ***
Beneficiary - Mayephu Mankgeru ***
Banyamo Joseph Makgeru
ID No. *** 089
Transnet Retorement Fund
Ref No. ***
Beneficiary - Mayephu Mankgeru ***
Momentum (SA)'s replyOfficial
11 Apr 2022, 07:18Thank you for the additional information provided. Your concerns was referred to the applicable business unit and a representative of the business unit will be in contact with you as soon as possible.
Kind regards
CK
Kind regards
CK
Momentum (SA)'s reply11 Apr 2022, 07:18
Official
Thank you for the additional information provided. Your concerns was referred to the applicable business unit and a representative of the business unit will be in contact with you as soon as possible.
Kind regards
CK
Kind regards
CK