MN
Masonwabe N
1 reviews | Active since Mar 2024
22 Oct 2025, 13:30
Withdrawal
I submitted my provident fund withdrawal last month. I have been waiting for an update since then. I called them a week back and they said I filled everything out perfectly on the form but still no update, the 26 day's they promise has passed. Really disappointed.
Helpful (0)
Replies (8)0
Replies (8)
Momentum (SA)'s replyOfficial
22 Oct 2025, 13:41Dear Masonwabe
Thank you for your posting.
We have escalated the matter to the fundmanger for further assistance.
Kind regards
NH
Thank you for your posting.
We have escalated the matter to the fundmanger for further assistance.
Kind regards
NH
Momentum (SA)'s reply22 Oct 2025, 13:41
Official
Dear Masonwabe
Thank you for your posting.
We have escalated the matter to the fundmanger for further assistance.
Kind regards
NH
Thank you for your posting.
We have escalated the matter to the fundmanger for further assistance.
Kind regards
NH
Momentum (SA)'s replyOfficial
22 Oct 2025, 13:53You did provide us with your full identity number.
Momentum (SA)'s reply22 Oct 2025, 13:53
Official
You did provide us with your full identity number.
Momentum (SA)'s replyOfficial
22 Oct 2025, 13:58Thank you, we have referred your enquiry and comment for assistance.
Momentum (SA)'s reply22 Oct 2025, 13:58
Official
Thank you, we have referred your enquiry and comment for assistance.
Momentum (SA)'s replyOfficial
23 Oct 2025, 08:44Thank you for the information provided.
Momentum (SA)'s reply23 Oct 2025, 08:44
Official
Thank you for the information provided.
MN
Masonwabe N's updateReviewer Update
27 Oct 2025, 09:19When will my provident fund be payed out? It's almost 2 months now
MN
Masonwabe N's update27 Oct 2025, 09:19
Reviewer Update
When will my provident fund be payed out? It's almost 2 months now
Momentum (SA)'s replyOfficial
27 Oct 2025, 09:32Dear Masonwabe,
Your request has been escalated again.
Your request has been escalated again.
Momentum (SA)'s reply27 Oct 2025, 09:32
Official
Dear Masonwabe,
Your request has been escalated again.
Your request has been escalated again.
MN
Masonwabe N's updateReviewer Update
27 Oct 2025, 09:42What is the use of escalating if the issue won't be fixed? What is the hold upl? I really don't understand at this point... worst experience I got from Momentum... I need my money as soon as possible
MN
Masonwabe N's update27 Oct 2025, 09:42
Reviewer Update
What is the use of escalating if the issue won't be fixed? What is the hold upl? I really don't understand at this point... worst experience I got from Momentum... I need my money as soon as possible
MN
Masonwabe N's updateReviewer Update
17 Nov 2025, 09:23Can I please get an update on my withdrawal... it's been 3 month's now waiting.
MN
Masonwabe N's update17 Nov 2025, 09:23
Reviewer Update
Can I please get an update on my withdrawal... it's been 3 month's now waiting.