Withdrawal

I thought it was just romours that momentum has poor service and that their front desk have no clue what's going on about anything but I've been proven that really is the case.

Initially after they received all my documents to process my withdrawal I was told it's gonna be within 26 days of which I was fine with but then later I called their unprofessional front desk to follow up on my case I was told that it's now gonna take 10-14 days I even got confirmation of that in more 1 emails which were sent to me.

14th day came and passed still dololo, sent emails requesting an update on my withdrawal never came back to me. Today I rang them then I get transferred to other departments then I heard people just talking ignoring me on the line for about 2 minutes I hung up I called again same thing happened I couldn't believe what I was experiencing then third time I got through but didn't understand why my withdrawal hasn't been processed yet.

This company still has along way to go still waiting for my money.