MB
Maleshwane B
1 reviews | Active since Jan 2015
19 Mar 2025, 14:41
Widow's plea
How better do we get attention and action from your company. We have used all platforms, what is left is the ombudsman.
The case is my mom has been awaiting payment from Momentum for my father's provident fund. He passed on in August 2024. To date we are getting the runaround. And when we ask questions no one seems to have any answers as to why we were excluded. The trustees did not do a formal investigation. I would like to pass this to the Adjudicator for further investigation and probe into these irregularities. I have provided my mom's details below.
Helpful (0)
Replies (11)0
Replies (11)
Momentum (SA)'s replyOfficial
19 Mar 2025, 14:57Dear Maleshwane
Thank you for your message.
I confirm that we have forwarded your complaint to the fund managers for further investigation.
Kind regards
NH
Thank you for your message.
I confirm that we have forwarded your complaint to the fund managers for further investigation.
Kind regards
NH
Momentum (SA)'s reply19 Mar 2025, 14:57
Official
Dear Maleshwane
Thank you for your message.
I confirm that we have forwarded your complaint to the fund managers for further investigation.
Kind regards
NH
Thank you for your message.
I confirm that we have forwarded your complaint to the fund managers for further investigation.
Kind regards
NH
MB
Maleshwane B's updateReviewer Update
01 Apr 2025, 11:23When can we expect feedback? Or rather let's take up with the Adjudicator, maybe.
MB
Maleshwane B's update01 Apr 2025, 11:23
Reviewer Update
When can we expect feedback? Or rather let's take up with the Adjudicator, maybe.
Momentum (SA)'s replyOfficial
01 Apr 2025, 13:23Dear Maleshwane,
Thank you for your message.
The fund manager asked that you please confirm your mom's full names, surname as well as her identity number and the company that she worked for. You may add this information under a private reply.
Thank you
Kind regards
NH
Thank you for your message.
The fund manager asked that you please confirm your mom's full names, surname as well as her identity number and the company that she worked for. You may add this information under a private reply.
Thank you
Kind regards
NH
Momentum (SA)'s reply01 Apr 2025, 13:23
Official
Dear Maleshwane,
Thank you for your message.
The fund manager asked that you please confirm your mom's full names, surname as well as her identity number and the company that she worked for. You may add this information under a private reply.
Thank you
Kind regards
NH
Thank you for your message.
The fund manager asked that you please confirm your mom's full names, surname as well as her identity number and the company that she worked for. You may add this information under a private reply.
Thank you
Kind regards
NH
Momentum (SA)'s replyOfficial
01 Apr 2025, 13:28Thank you so much
Momentum (SA)'s reply01 Apr 2025, 13:28
Official
Thank you so much
Momentum (SA)'s replyOfficial
03 Apr 2025, 10:22Dear Maleshwane,
We will refer your request to the fund manager again for assistance.
We will refer your request to the fund manager again for assistance.
Momentum (SA)'s reply03 Apr 2025, 10:22
Official
Dear Maleshwane,
We will refer your request to the fund manager again for assistance.
We will refer your request to the fund manager again for assistance.
Momentum (SA)'s replyOfficial
03 Apr 2025, 10:23Dear Maleshwane,
We will refer your request to the fund manager again for assistance.
We will refer your request to the fund manager again for assistance.
Momentum (SA)'s reply03 Apr 2025, 10:23
Official
Dear Maleshwane,
We will refer your request to the fund manager again for assistance.
We will refer your request to the fund manager again for assistance.
MB
Maleshwane B's updateReviewer Update
07 Apr 2025, 13:45Requesting feedback from the fund manager.
MB
Maleshwane B's update07 Apr 2025, 13:45
Reviewer Update
Requesting feedback from the fund manager.
Momentum (SA)'s replyOfficial
07 Apr 2025, 13:58Dear Maleshwane,
Your comments have been referred again for feedback.
Your comments have been referred again for feedback.
Momentum (SA)'s reply07 Apr 2025, 13:58
Official
Dear Maleshwane,
Your comments have been referred again for feedback.
Your comments have been referred again for feedback.
MB
Maleshwane B's updateReviewer Update
23 Apr 2025, 07:57Still waiting on feedback regarding our claim. This is the very last time we request this. I believe we are of good standing to take this further because it's been a couple of months of being taken from pillar to post.
MB
Maleshwane B's update23 Apr 2025, 07:57
Reviewer Update
Still waiting on feedback regarding our claim. This is the very last time we request this. I believe we are of good standing to take this further because it's been a couple of months of being taken from pillar to post.
Momentum (SA)'s replyOfficial
23 Apr 2025, 08:17Dear Maleshwane,
We have again forwarded you message on to the Employee Benefits department and asked that they contact you.
We have again forwarded you message on to the Employee Benefits department and asked that they contact you.
Momentum (SA)'s reply23 Apr 2025, 08:17
Official
Dear Maleshwane,
We have again forwarded you message on to the Employee Benefits department and asked that they contact you.
We have again forwarded you message on to the Employee Benefits department and asked that they contact you.
MB
Maleshwane B's updateReviewer Update
21 Apr 2026, 17:28A year later and the widow is still in the dark. What are you hiding? Give her the statement that shows the distribution of funds.
MB
Maleshwane B's update21 Apr 2026, 17:28
Reviewer Update
A year later and the widow is still in the dark. What are you hiding? Give her the statement that shows the distribution of funds.