MB
Maleshwane B
1 reviews | Active since Jan 2015
07 May 2026, 12:06
Widows cry
How better do we get attention and action from your company. We have used all platforms, what is left is the ombudsman.
The case is my mom has been awaiting payment from Momentum for my father's provident fund. He passed on in August 2024. To date we are getting the runaround. And when we ask questions no one seems to have any answers as to why we were excluded. The trustees did not do a formal investigation. I would like to pass this to the Adjudicator for further investigation and probe into these irregularities. I have provided my mom's details below.
Helpful (0)
Replies (6)0
Replies (6)Momentum (SA)'s replyOfficial
07 May 2026, 12:14Dear Maleshwane
Thank you for your message.
Kindly provide me with your fathers identity number and the policy number on a private reply in order to assist.
Kind regards
mvdm
Thank you for your message.
Kindly provide me with your fathers identity number and the policy number on a private reply in order to assist.
Kind regards
mvdm
Momentum (SA)'s reply07 May 2026, 12:14
Official
Dear Maleshwane
Thank you for your message.
Kindly provide me with your fathers identity number and the policy number on a private reply in order to assist.
Kind regards
mvdm
Thank you for your message.
Kindly provide me with your fathers identity number and the policy number on a private reply in order to assist.
Kind regards
mvdm
Momentum (SA)'s replyOfficial
08 May 2026, 12:02Dear Maleshwane
Thank you for your feedback.
I have escalated your complaint to the fund managers for further assistance.
Kind regards
Mvdm
Thank you for your feedback.
I have escalated your complaint to the fund managers for further assistance.
Kind regards
Mvdm
Momentum (SA)'s reply08 May 2026, 12:02
Official
Dear Maleshwane
Thank you for your feedback.
I have escalated your complaint to the fund managers for further assistance.
Kind regards
Mvdm
Thank you for your feedback.
I have escalated your complaint to the fund managers for further assistance.
Kind regards
Mvdm
MB
Maleshwane B's updateReviewer Update
12 May 2026, 09:29No response or any feedback to date.
MB
Maleshwane B's update12 May 2026, 09:29
Reviewer Update
No response or any feedback to date.
Momentum (SA)'s replyOfficial
12 May 2026, 09:32Dear Maleshwane
Thank you for your message.
I have again escalated your message to the fund managers.
Kind regards
mvdm
Thank you for your message.
I have again escalated your message to the fund managers.
Kind regards
mvdm
Momentum (SA)'s reply12 May 2026, 09:32
Official
Dear Maleshwane
Thank you for your message.
I have again escalated your message to the fund managers.
Kind regards
mvdm
Thank you for your message.
I have again escalated your message to the fund managers.
Kind regards
mvdm
MB
Maleshwane B's updateReviewer Update
22 May 2026, 09:54Hi
How long does it take for the fund managers to make contact?
How long does it take for the fund managers to make contact?
MB
Maleshwane B's update22 May 2026, 09:54
Reviewer Update
Hi
How long does it take for the fund managers to make contact?
How long does it take for the fund managers to make contact?
Momentum (SA)'s replyOfficial
22 May 2026, 14:01Dear Maleshwane
Thank you for your message. I do apologize for the delay.
I have again escalated for urgent assistance.
Kind regards
mvdm
Thank you for your message. I do apologize for the delay.
I have again escalated for urgent assistance.
Kind regards
mvdm
Momentum (SA)'s reply22 May 2026, 14:01
Official
Dear Maleshwane
Thank you for your message. I do apologize for the delay.
I have again escalated for urgent assistance.
Kind regards
mvdm
Thank you for your message. I do apologize for the delay.
I have again escalated for urgent assistance.
Kind regards
mvdm
