Why The Level of Incompetence with MMI Holdings

<p>After three months trying to get hold of HR from Metropolitan in terms of withdrawal of Funds at work pension. I emailed every documents required on the 30th of may. On the 26th of June I received a email to say they received claim forms from Metropolitan. So it almost a month for Metropolitan HR (Terra Mbele) to send those documents to Momentum. Now it has been exactly two weeks since email notification that Momentum received the documents. So I decided to call them and to my surprise they told me that they where waiting for clear copies. How can you wait for clear copies when I haven't been informed about it? So if I never called, no one will inform me about it. If this is how the company deals with ex staff, what about the general public? Would you guys still want me to take products under MMI Holdings when the level of incompetence is this high? </p>