SL
Sthandiwe L
1 reviews | Active since Jan 2025
20 Apr 2026, 10:14
Why are there no follow ups or updates
Almost every time I deal with momentum it always come to this. Since the beginning of March I have been requesting for balances for a death claim. Two days have turned into a month, no feed back nothing.
Helpful (0)
Replies (3)0
Replies (3)
Momentum (SA)'s replyOfficial
20 Apr 2026, 11:12Dear Sthandiwe
Thank you for your message.
I have escalated your complaint to our claims team for urgent assistance.
Kind regards
Mvdm
Thank you for your message.
I have escalated your complaint to our claims team for urgent assistance.
Kind regards
Mvdm
Momentum (SA)'s reply20 Apr 2026, 11:12
Official
Dear Sthandiwe
Thank you for your message.
I have escalated your complaint to our claims team for urgent assistance.
Kind regards
Mvdm
Thank you for your message.
I have escalated your complaint to our claims team for urgent assistance.
Kind regards
Mvdm
SL
Sthandiwe L's updateReviewer Update
21 Apr 2026, 08:31Thank you for the assistance finally received the statement. But it hard that I had to resort to hellopeter for results.
SL
Sthandiwe L's update21 Apr 2026, 08:31
Reviewer Update
Thank you for the assistance finally received the statement. But it hard that I had to resort to hellopeter for results.
Momentum (SA)'s replyOfficial
21 Apr 2026, 08:38Dear Sthandiwe
Thank you for your message.
I do apologise for the delay.
Kind regards
Mvdm
Thank you for your message.
I do apologise for the delay.
Kind regards
Mvdm
Momentum (SA)'s reply21 Apr 2026, 08:38
Official
Dear Sthandiwe
Thank you for your message.
I do apologise for the delay.
Kind regards
Mvdm
Thank you for your message.
I do apologise for the delay.
Kind regards
Mvdm