LvdW
Louis van der Westhuizen

1 reviews | Active since Jun 2011

03 Nov 2017, 15:33

Who knows what is going on in Momentum? They sure don't!

Shocking service, or rather lack of service! No feedback on claims and absolutely terrible call centre. Very glad I am moving away from Momentum...just concerned I might not get anything out of them!

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply06 Nov 2017, 06:35
Official

Your posting has been duly noted. I can assure you that the matter will receive urgent attention and you will be contacted shortly.

Please accept my apologies for the frustration and inconvenience that this situation has created for you.

Kind Regards

Floraine van Buuren

Momentum (SA)
Momentum (SA)'s reply06 Nov 2017, 12:57
Official

Good Day

I refer to our telephone conversation and apologise for the delay.

The payment will be made to yourself today and as discussed the balance to the insurer on receipt of the outstanding documents.

Kind Regards

Sue