LS
Lucille S

1 reviews | Active since Nov 2011

12 Jun 2025, 10:36

Who is the Chief and why is the indians running around with no structure????

Telkom Retirement Fund Application Summary

Initial Application: Submitted on 25 March 2025 by Lindiwe Lekganyane (Telkom Retirement Fund Division). Documents sent to ***.

Expected Turnaround: 6–8 weeks (due by 20 May 2025).

Follow-Up: Ongoing follow-up started after deadline. ***. Contacted: Ratanang Koenana (Telkom team) and Mr. Comfort (team head). Mr. Comfort was unaware of the case but confirmed a tax directive had been requested.

SARS Delay: On 12 June 2025, Momentum stated SARS had not yet issued the directive and that it could take another 21 days.

SARS Confirmation: Same day, SARS (***) confirmed a tax directive usually takes 48 hours and must be handled by the executor.

Concern: Why is the process delayed beyond the standard timeframe, and who is responsible for resolving the SARS directive issue?

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Replies (2)
Momentum (SA)
Momentum (SA)'s reply12 Jun 2025, 10:39
Official
Dear Claudette
Thank you for your message. 
I have escalated your complaint to the fund managers for further assistance and investigation.
Kind regards
Mvdm
Momentum (SA)
Momentum (SA)'s reply12 Jun 2025, 11:38
Official
Thank you, Claudette, we have referred your comments to the fund manager.