KW
Kotie W
1 reviews | Active since May 2017
10 Jul 2019, 15:52
WHAT ARE WE PAYING FOR???
My partner took out a policy from Momentum for our son but till today there is no documentation nothing. We do not know what policy she has and to top it all this month a payment went off her account she called the broker and explained that something is wrong the amount is incorrect. He asked her for her banking details and funny the extra money was transferred back to her account. So here we are we are paying for a policy 1. which we dont know what it is? 2. No paperwork if something should happen and lastly no one is willing to let us know what is going on.
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Momentum (SA)'s replyOfficial
10 Jul 2019, 16:00 Thank you for the opportunity to be of assistance to you. I have noted your frustration and anguish, and I wish to apologize for the inconvenience. A manager will contact you shortly.
Kind regards,
N D'Arch
Kind regards,
N D'Arch
Momentum (SA)'s reply10 Jul 2019, 16:00
Official
Thank you for the opportunity to be of assistance to you. I have noted your frustration and anguish, and I wish to apologize for the inconvenience. A manager will contact you shortly.
Kind regards,
N D'Arch
Kind regards,
N D'Arch