What a disappointment Momentum is

My email to them:

I am very upset and frustrated with the service from you guys, I just got off the phone with the call centre now and they advised me that my claim is still sitting with Sharon(from your department) from the 12th April, it went for bank verification and came back and nothing was done. They do not even understand why is it sitting in her queue with nothing being done on it for, four weeks now.

A few of my colleagues who resigned from FNB the same time as me are paid out already and mine is still sitting with your administrator, this is unacceptable.

I have looked on Hello peter and every pension complaint has Sharon’s name to it. What is going on.

I would really appreciate if this is sorted out ASAP and I receive a response soonest from you.

You can contact me on *** or email me back

Kind Regards Sudheer Narsai

No one has contacted me, their service is unacceptable- this Sharon administrator who has my claim, everyone seems to be complaining about her but they do not manage or check her work that is why 4 weeks down the line nothing is done on my claim.