DN
Desiree N
1 reviews | Active since Apr 2011
23 Jan 2020, 17:29
Waiting for Pension Payout
I resigned in November and to date I have not received my pension payout. The service from Momentum has been terrible, no one called me to advise of missing docs and I had to call a hundred times for any updates. Their SLA says 26 days??? Can someone from Momentum please just pay out my pension...I have bills to pay and need money to live.
Helpful (0)
Replies (4)0
Replies (4)
Momentum (SA)'s replyOfficial
24 Jan 2020, 08:18Desiree
Your frustration and concerns have been noted.
A manager from the relevant business area will contact you shortly.
Regards
EdB
Your frustration and concerns have been noted.
A manager from the relevant business area will contact you shortly.
Regards
EdB
Momentum (SA)'s reply24 Jan 2020, 08:18
Official
Desiree
Your frustration and concerns have been noted.
A manager from the relevant business area will contact you shortly.
Regards
EdB
Your frustration and concerns have been noted.
A manager from the relevant business area will contact you shortly.
Regards
EdB
Momentum (SA)'s replyOfficial
24 Jan 2020, 11:35The manager of the Fund will contact you.
Kind Regards
Sue
Kind Regards
Sue
Momentum (SA)'s reply24 Jan 2020, 11:35
Official
The manager of the Fund will contact you.
Kind Regards
Sue
Kind Regards
Sue
DN
Desiree N's updateReviewer Update
25 Jan 2020, 06:30No reply, no feedback, no payout.
DN
Desiree N's update25 Jan 2020, 06:30
Reviewer Update
No reply, no feedback, no payout.
DN
Desiree N's updateReviewer Update
25 Jan 2020, 06:32I can see a few others with the same issue, like nobody cares that you need your payout to live because you are unemployed
DN
Desiree N's update25 Jan 2020, 06:32
Reviewer Update
I can see a few others with the same issue, like nobody cares that you need your payout to live because you are unemployed