US
Uwe S
1 reviews | Active since Nov 2021
02 Nov 2021, 14:57
Waiting for payment nine months.
After countless calls and e-mails the level of service was very poor from Traditional Momentum.Im living in Germany and my health is a bad state and I’m off age not knowing when it could be my last day.I have been waiting for nine months for my payout as I’ve completed all documentation that was required from me and waited patiently for all processes they told me RMB is in a backlog but the backlog has been for more months.Please help me because the consultant that I’m always in contact with has given me the green light to involve my lawyers because they say there is nothing I can about it for the last 3 months.
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Momentum (SA)'s replyOfficial
02 Nov 2021, 16:09Thank you for bringing this unfortunate situation to our attention. We always aim to deliver the best service and unfortunately you did not have a positive service experience. We are unable to trace your investment and investigate the matter with the limited information you provided. We require your identity number and contract or investment number. You may add it under the additional information of this posting or alternatively post it as a private reply on this posting.
Kind regardsCK
Kind regardsCK
Momentum (SA)'s reply02 Nov 2021, 16:09
Official
Thank you for bringing this unfortunate situation to our attention. We always aim to deliver the best service and unfortunately you did not have a positive service experience. We are unable to trace your investment and investigate the matter with the limited information you provided. We require your identity number and contract or investment number. You may add it under the additional information of this posting or alternatively post it as a private reply on this posting.
Kind regardsCK
Kind regardsCK