kK
katlego K

1 reviews | Active since Oct 2012

05 Mar 2024, 09:32

Waiting for Claim

Really not happy with Momentum at this moment. I put in a claim in January and till this date my money has not been paid. Every day I spend my own airtime calling to find the status of my claim and I get different stories from different consultants. I am very frustrated at the moment with Momentum. Unfortunately, I cannot give minus stars but that is what I would give. 1 star is being generous.

0
Replies (4)
Momentum (SA)
Momentum (SA)'s reply05 Mar 2024, 11:54
Official
Dear Katlego
Thank you for your message. Kindly confirm what type of claim are you referring to, in order for me to route your complaint to the correct team for urgent assistance.
Kind regards
Mvdm
Momentum (SA)
Momentum (SA)'s reply05 Mar 2024, 12:21
Official
Dear Katlego 
Thank you for your feedback. I will forward your message to the Fund Managers for further assistance.
Kind regards 
Mvdm
kK
katlego K's update06 Mar 2024, 07:09
Reviewer Update
Another day with another different story! I will be posting on every single of your social media platform till my claim is paid. I cannot keep calling you as if I am the one owing you money. Till the day I get my claim paid, I will be posting.
Momentum (SA)
Momentum (SA)'s reply06 Mar 2024, 07:51
Official
Good day 
Noted.

Kind regards
Mvdm